Chromagen Midea Heat Pump

Last updated May 9, 2024

On this page, you’ll find a comprehensive guide designed to introduce you to the Chromagen brand and its Midea heat pump hot water. We’ve structured the content into three distinct sections to enhance your understanding and assist you in decision-making process:

1
Knowing about a Chromagen Midea

This section offers insights into Chromagen Midea’s background.

2
Buying a Chromagen Midea Heat Pump

Here, we’ll guide you through the various models available, discuss pricing, and explain the financial incentives, such as rebates and incentives, that can make purchasing a Chromagen Midea heat pump both easy and affordable with our 3 quotes.

3
Owning a Chromagen Midea Heat Pump

Finally, we provide detailed information on what it means to own a Chromagen Midea heat pump hot water, covering everything from installation to ongoing maintenance, and the comprehensive warranty support offered by Chromagen Midea.

Knowing about a Chromagen Midea

Overview of Chromagen

Manufacturer Name: CHROMAGEN AUSTRALIA PTY LTD
ABN: 12 604 330 289
Year ABN Became Active: 2015
Head Office: 17-23 Redwood Dr, Dingley Village VIC 3172
Known For: Reliability, cost-effectiveness, and eco-friendly features, making them popular choices among Australian households.

Chromagen is a trusted name in Australian households. The company excels in producing high-quality products that combine innovative technology with exceptional durability. This focus on sustainability and value makes their offerings particularly appealing to consumers looking for effective and environmentally conscious home solutions. Chromagen’s reputation is built on providing dependable and efficient products tailored to meet the diverse needs of modern living.

Chromagen Midea Heat Pump Product Range

Chromagen Australia offers two main models of Midea heat pumps designed for residential use, providing efficient and eco-friendly hot water solutions:

Product Models Offered:

1
Chromagen Midea Heat Pump HP170

Ideal for smaller households, this model features a 170-liter capacity. It’s particularly suited for regions with milder climates.

2
Chromagen Midea Heat Pump HP280

Perfect for larger households, this unit has a 280-liter capacity and includes features like auto disinfection to ensure water quality and safety, especially beneficial in varying climate conditions.

These models are part of Chromagen’s commitment to offering energy-efficient hot water systems that help reduce household energy consumption and environmental impact.

Buying an Chromagen Midea Heat Pump

Chromagen Midea Heat Pump Product Overview

Chromagen Midea Heat Pump models feature user-friendly controls for easy operation and are designed to provide efficient heat transfer while saving energy and minimizing operational costs. These heat pumps are a practical choice for those seeking environmentally friendly solutions to meet their hot water needs.

HP170

Specifications

  • Capacity: 170 liters
  • Noise Level: Operates quietly at 48 dBA.
  • Operating Conditions: Functions efficiently from 5°C to 45°C, perfect for milder climates.
  • Weight: 154 kg
  • Household Size: Suitable for smaller households, ideally 2-3 people.
  • Usage Scenario: Best used in areas with consistent climate conditions; suitable for those looking to replace old electric water heaters and reduce carbon footprint.
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HP280

Specifications

  • Capacity: 260 liters
  • Noise Level: Operates quietly at 49 dBA.
  • Operating Conditions: Operates in temperatures as low as -20°C to 45°C with additional electric heat boost.
  • Weight: 154 kg
  • Household Size: Ideal for mid-sized families of 4-5 members.
  • Usage Scenario: Highly effective in variable climates, making it perfect for regions experiencing diverse weather patterns. Optimal for large households aiming to maximize energy efficiency and ensure safety in water heating.
Learn More

Customer review about Chromagen Midea Heat Pumps

- Positive Points
1
Energy Efficiency
  • User Feedback: Customers appreciate the significant reduction in energy bills, noticing a decrease soon after installation.
  • Technical Data: The Midea heat pumps use up to 65% less energy than conventional water heaters, as highlighted by the datasheet, which is corroborated by the product's average Coefficient of Performance (COP) of 4.15.
2
Quiet Operation
  • User Feedback: Many users report that the system operates quietly, barely noticing it's running.
  • Technical Bit: The noise level is rated at 48 dBA for the HP170 and 49 dBA for the HP280, which is relatively low for heat pump technology.
3
Eco-Friendly
  • User Feedback: Environmentally conscious customers are satisfied with the reduction of their carbon footprint.
  • Technical Data: The heat pump reduces CO2 emissions by over 4 tonnes annually, supporting a greener lifestyle.
4
Intuitive Controls
  • User Feedback: Users find the built-in controller user-friendly, making it easy to adjust settings according to their needs.
  • Technical Data: The heat pumps feature a handy controller with temperature setting, timer, and safety lock functionalities.
5
Reliability
  • User Feedback: Customers express satisfaction with the product's reliability and consistent performance.
  • Technical Data: Built with a Vitreous Enamel tank and designed to operate in a wide range of climates from -20°C to 45°C, providing dependable service across various environments.
6
Frost Protection
  • User Feedback:Users in colder climates appreciate the built-in frost protection that prevents the system from freezing.
  • Technical Data: The system includes protection features that prevent condenser icing, ensuring functionality in temperatures as low as -20°C.
7
Installation
  • User Feedback: Customers are pleased with the straightforward installation process.
  • Technical Data: While specific installation details aren't provided, the compact design and manual operation mode suggest an easier setup compared to more complex systems.
8
Cost Savings
  • User Feedback: Homeowners highlight substantial savings on hot water costs.
  • Technical Data: Estimated annual running costs show significant savings when compared to traditional electric water heaters.

- Negative Points
1
High Initial Cost
  • User Feedback: Some customers find the upfront cost higher than expected.
  • Technical Data : The high efficiency and advanced technology of the heat pumps often result in a higher initial investment, though offset by long-term savings.
2
Size Requirements
  • User Feedback: A few users have mentioned that the larger model requires considerable space for installation.
  • Technical Data : The HP280 model is heavier and bulkier (154 kg and larger dimensions) compared to the HP170 (90 kg), which may not suit smaller properties.
3
Complexity for Some Users
  • User Feedback: Less tech-savvy users sometimes struggle with the various settings and features.
  • Technical Data : Despite the user-friendly design, the variety of operational modes and settings can be daunting for some.
4
Maintenance Needs
  • User Feedback: Periodic maintenance and cleaning are necessary, which some users find cumbersome.
  • Technical Data : The need for regular maintenance is common with heat pump systems to ensure efficiency and longevity.
5
Availability of Service
  • User Feedback: Customers in remote areas report difficulties with getting prompt service and support.
  • Technical Data : While Chromagen has a broad service network, the availability and promptness of service can vary depending on location.


Available Rebates:

1
Federal Small-Scale Technology Certificates (STCs)

help reduce the upfront cost based on the efficiency and installation zone of the heat pump.

2
Solar Victoria Rebate:

Offers up to AUD 1,000 off the installation cost, applicable only in Victoria.

3
VEECs (Victorian Energy Efficiency Certificates):

Further reduce the cost for Victorian residents.

4
ESC (Energy Savings Certificates)

Available in NSW, offering additional financial benefits for energy-efficient installations.

Owning a Chromagen Midea Heat Pump

Maintenance Requirements

Key Maintenance Tips for Homeowners (As Recommended by Chromagen Midea Heat Pump))

When considering the long-term reliability and efficiency of a heat pump, understanding maintenance requirements and warranty conditions is crucial. So here’s a Key Maintenance Tips for Homeowners as per Chromagen:

1
Water Pressure:

It is essential to install a cold water expansion valve, check valve, and strainer especially in areas where mains water pressure can exceed 500 kPa. This helps prevent damage to the heat pump due to excessive water pressure.

2
Anode Replacement:

Chromagen hot water heat pump recommends regular checking and replacement of the anode to prevent corrosion, a key aspect of maintaining the integrity and efficiency of the heat pump’s water tank.

3
External Environment:

Protect your midea heat pumps from extreme environmental conditions such as excessive moisture, salt air, and other potential hazards like hail or rodent infestation to prevent unexpected damages.

4
Professional Installation and Repairs:

Ensure that any installation, repairs, or modifications are carried out by qualified professionals approved by Chromagen. This ensures that all works are done according to Chromagen’s standards and helps maintain warranty validity.

5
Regular Inspections:

Periodic inspections by a qualified technician can help identify and rectify issues such as leaks, pressure problems, or potential electrical issues before they escalate.

Warranty Overview (As Stipulated in Midea Heat Pump Warranty Documents)

Chromagen Midea Heat Pumps offers a comprehensive warranty that covers the following:

1
Warranty Length:

Chromagen provides a structured warranty for its heat pumps, which includes:

  • 5 Years on Tank Cylinder (3 Years Labour)
  • 3 Years on Compressor (1 Year Labour)
  • 1 Year on Electronics, Parts & Labour
2
Specific Warranty Conditions:

Warranty services within 30 kilometers of a Chromagen distributor or branch are covered without additional costs. Beyond this range, customers might incur freight and travel costs for warranty services.

3
Warranty Exclusion:

The warranty does not cover damages resulting from improper installation or from components not supplied by Chromagen heat pumps Australia. Issues caused by external factors such as accidents, environmental conditions, or incorrect commissioning are not covered under the warranty.

Support Contact Details

If you encounter any operational issues or need assistance with your Chromagen Midea Electric Heat Pump, here are the support options:

1
Contact Information:

For any warranty claims or technical support, customers can contact Chromagen directly. Here are the details:

  • Phone: 1300 367 565
  • Website: Chromagen Australia
2
Support Hours:

Monday to Friday, 8:00 AM to 5:00 PM (excluding public holidays)

It’s essential to contact them as soon as any issue is noticed to prevent further complications and ensure that your heat pump hot water system remains in good working order under the warranty terms.

Conclusion

Chromagen Heat Pumps are celebrated for their energy efficiency, which can significantly reduce household energy costs. The advanced technology of these pumps allows them to convert ambient air into heat, resulting in up to 65% energy savings compared to traditional water heaters. The models are equipped with intuitive controls that make operation straightforward, and they feature a low noise output, ensuring a quiet home environment. Additionally, the pumps are designed with built-in frost protection and a durable Vitreous Enamel tank, enhancing their reliability and lifespan.

However, there are some drawbacks. The initial cost of purchasing and installing a Chromagen Heat Pump can be high, and the units require sufficient space, which might not be suitable for smaller properties. Regular maintenance is necessary to ensure optimal performance, and service accessibility can be limited in remote areas, potentially leading to longer wait times for repairs.

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